CONSIGNMENTS
  Frequently Asked Questions

If you don’t find the answer to your question here, call us toll free at 1-888-314-1937, and we will find the answer.

 

Consignment Questions

Do I have to know how much money I want for my items?

No, we can help you decided what is a fair price.

 

Can I change the price on my items anytime?

Yes, just call, email or pop in the store.

 

How long can I leave my items to sell?

We don’t have a timeframe as some items will sell faster than others depending on price, brand, age, season and demand.

 

How long will it take for my items to sell?

We can never answer that one! but we do a best to represent every consignment fairly, and again depending on demand, season, price, age and condition.

 

Can I take my items back any time?

Yes, just call ahead, but if a buyer has seen or tested the item in our store, in all fairness, they should purchase through us.

 

Can I send some-one else to pick up my items?

Yes, just give them you consignment sheet with a signed note and call ahead just so we know.

 

Is there GST and PST on pre-owned items?

Unfortunately yes, as pre-owned is a huge part of our business and everything has receipts, but it has its bonuses, really!  All items are returnable if not suitable, unlike stores that pre-owned is a sideline and no receipts are given.

 

What if I lose my consignment #?

Don’t worry, we can find it, it just might take a little longer.

 

What if I can’t come to the store for my payout?

We’ll mail a cheque out to you.

 

Do I have to collect my payout every month?

No, you can accrue your $’s and collect whenever you need to.

 

Can someone else pick up my consignment payout?

We prefer not to, but if we cannot get your money to you any other way, then yes with a signed note and a phone call to us.

 

Store Questions

What discipline do you cater to?

We do not specialize in any particular one, we carry both English and Western, from the largest to the smallest of our four legged friends.

 

I’ve Never owned or ridden a horse before no clue what I need?

Don’t worry, we are not pushy commissioned sales staff, we are owner operated by two very helpful experienced horsewomen, with 9 years experience helping many new riders and owners get started. We do not sell you what you don’t need, we offer alternatives and will work within your budget to get you going.

 

What if I can’t get to your store in open times?

Call, we can arrange for an afterhours appointment
We are open 10:00am – 6:00pm Mon – Sat and Sunday 10:00am – 4:00pm (Jun – Dec) and Sundays 11:00am – 3:00pm (Jan – May)

 

How can I pay?

Cash, Interac, Visa, Mastercard, American Express, cheques with proper I.D.

 

Do you Ship?

Yes we can ship anywhere in Canada, States and worldwide by Canada Post, Express Post or Courier.
You pay the shipping and insurance.

 

What products do you carry?

We carry name brands by:

Absorbine, Blundstones, Boulet Paddock shoes, Cavalier Products, Mountain Horse, Equi-Comfort breeches and Half Chaps, Treadstone footwear, Wintec saddles, Hamilton Halters, Griffith products, Plush Horses, Painted Ponies, Breyer horses and craft kits, Troxel and International Helmets,SSG Gloves, Montana Silver, Elmer & Ellie, Montana Lifestyles, Roots Equestrian, Bells Leather, Outback, Triple L Miniature Products, Glover, Big D, Leanin Tree Cards, Oakwood Leather Care, Cowboy Magic, Herbs for Horses, Wendells, Toklat  with new products arriving weekly.

 

With Products like:

Boots, blankets, pads, blankets, bridles, bits, cinches, girths, irons, leathers,  martingales, training aids,  halters, healthcare, riding apparel, helmets, gloves, giftware, home décor, whips, brushes, wormers, shampoos, conditioners, first aid, books, miniature harness, show halters, bits and blankets.

 

We do not carry

New English or Western Saddles with the exception of Wintecs, as there are so many and we don’t have the space to stock them all, but we can get any of the following brands, as long as you know the style #, seat size, saddle width and color and our competitors price, which we will beat:

 

Western brands like:

Circe Y, Billy Cook, Western Rawhide, Big Horn etc.

 

English brands like:

Santa Cruz, Bromont, Klimke, RuizDiaz, Amerigo, Pessoa, HDR, Henri De Rivel, Exselle, Passier

If you don’t see what you want, We are sure we can get it and at a very competitive price.

 

Pricing?

We try to beat all competitors prices, so just let us know if anything in our store is priced higher and we will fix it. We also do barn and quantity discounts.

 

Return Policy?

All new items are returnable as long as they are not used, damaged and in original packing either for a store credit or cash refund. If you paid by Debit or Credit card, please bring card with you so we can credit your account.

All used items are returnable as long as there has been no damage to the item.

Please remember though that nothing is 100% horse proof or weatherproof and we cannot refund for items that have been mistreated or damaged due to accidents.

 

Apparel
English Tack
Western Tack

NEW PRODUCTS

Bits & Spurs
Dogs & Exotics
Gifts
Grooming Supplies
Helmets
Home Decor
Horsewear
Horse Healthcare
Pony & Miniature Horse
Riding Apparel
Stable Supplies
Tack - English
Tack - Western
Training Equipment

The Tack Connection
4107 Quarry Road, Beamsville, Ontario,
Canada    L0R 1B2
 
Toll free order line: 1-888-314-1937
or local (905) 563-1174
e-mail:tackforu@aol.com 
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